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Solutions Project Manager - (Remote) Job

Job Classification:  Remote

Acuity Brands


Acuity Brands (NYSE: AYI) is transforming the lighting industry. We take pride in our 13,500 employees, and they take pride in working with the best in the industry. Join a team committed to lighting the way to a more brilliant, connected, and productive world.  Individually we are talented, but together we are unstoppable.   

About this Team 

Acuity Brands (NYSE: AYI) builds intelligent technology solutions that reshape the way you operate, work in, and experience spaces, these are the Atrius product suite.

The Atrius suite of products and solutions control thousands of buildings, interact with millions of people, and manage billions of square feet of real estate around the world every single day. Backed by a multi-billion-dollar lighting and controls hardware business (AYI), we are building a suite of applications that can sense, think and act, redefining how people live, work, learn and play in buildings and spaces around the world. 


About this Role 

Atrius Building Performance are the applications that enable equipment management and maintenance at scale, optimize energy usage and consumption, solve health, safety and compliance problems, and enable ESG reporting across portfolios. The Customer Operations, Project Management Team is responsible for post-sales project management and implementation involving customer data integration, customer meetings and communications, platform training, and platform configuration within a scoped timeline.


About You!

You are a rockstar project manager with a proven track record of maintaining project timelines and bringing projects to a successful close for delighted customers. You are detail oriented, highly organized, love good systems and processes, and enjoy working with multiple stakeholders. You have great written and oral communication skills that help you collaborate with colleagues and keep customer timelines on track. Ideally, you’re passionate about buildings and corporate sustainability, and are looking to join a highly motivated and collaborative team.


Role and Responsibilities

  • Establish and deliver on scoped project implementation timelines.
  • For many concurrent projects, maintain regular status communication with customers, team, and management, coordinating project plans, timelines, and tasks across internal and external teams.
  • Establish a complete and accurate understanding of the scope of work to integrate software and hardware systems with Atrius software and deliver licensed feature set.
  • Assist customers with troubleshooting related to systems integration, application configuration, technical support, data quality assurance, and customer training. 
  • Execute work under established SLAs, performance metrics, and industry best practices.
  • Collaborate with other team members to continually improve service delivery processes. 
  • Work with the Product & Engineering teams to prioritize bug fixes and feature developments required by customers and the Customer Operations team. 
  • Work with existing customers to support platform troubleshooting, platform configuration, and support inquiries.

Qualified Applicants Will Have: 

  • Excellent & proven track record of SaaS project management
  • Experience in engineering, building science, energy management, building controls, lighting, sustainability, location-based technology, or related field
  • Minimum 3 years of relevant professional experience
  • Experience with Microsoft suite of tools, engineering ticketing systems, and Salesforce
  • Strong collaboration skills with internal/external customers and cross-functional teams
  • Excellent verbal and written communication skills, “can do” attitude
  • Strong data analysis skills
  • Knowledge of buildings-related communication protocols (Modbus, BACnet etc) 
  • Familiarity with energy management hardware (meters or building controllers, data loggers) and software technologies (GUIs, Niagara applications, APIs, databases)
Req ID:  4425

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Project Manager, Engineer, Manager, Sustainability, Real Estate, Technology, Engineering, Management, Energy, Sales

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