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Product Support Specialist Job

Job Classification:  Semi-Remote

We Light the Way!

 

Acuity Brands (NYSE: AYI) is transforming the lighting industry. We take pride in our 12,000 employees, and they take pride in working with the best in the industry.  Join a team committed to lighting the way to a more brilliant, connected, and productive world.  Individually we are talented, but together we are unstoppable.  

About Acuity Brands and this role:

Acuity’s lighting and building management solutions vary from individual devices to intelligent network systems. Acuity Brands has operations throughout North America, and in Europe and Asia. Individual devices include lighting controls, lighting components, controllers for various building systems, power supplies, and prismatic skylights. Among other benefits, intelligent network systems can optimize energy efficiency and comfort as well as enhance the occupant experience for various indoor and outdoor applications, all the while reducing operating costs. We continue to expand our solutions portfolio, including software and services, to provide a host of other economic benefits resulting from data analytics that enables the “Internet of Things” ("IoT") and supports the advancement of smart buildings, smart cities, and the smart grid. 

 

If you want to be on the cutting edge of technology and touch all facets of business, then this is the group for you! This position will expose you to the Acuity product portfolio and business systems. In this position, you will become the product subject matter expert, preparing you for a wide variety of product leadership, sales, and even marketing roles. Your technical and systems expertise will shine as you assist the product teams in launching new innovative products that will transform the lighting industry.

How you will contribute:

  • Assisting in all aspects of product life cycle management from supporting new product introductions to sustaining existing products 
  • Becoming a subject matter expert for specific products
  • Collaborating with partners across various departments to achieve business objectives
  • Providing timely responses to requests for information and assistance to both external and internal customers
  • Conduct competitive and market analysis to support product leadership with strategy and roadmap development
  • Identifying and leading key initiatives related to process improvement and revenue growth

Qualified applicants will have:

  • Bachelor's Degree or equivalent work experience
  • 2 years experience with project management and ability to meet deadlines
  • Strong computer skills including E-mail, Excel, Oracle, OMS, and related software
  • Effective verbal and written communication and presentation skills.
  • Self-starter attitude, strong problem solving skills

 

We invite you to apply today to join us as We Light the Way to a Brilliant, Productive, and Connected World!

 

Please utilize the internal career site to apply if you are a current employee at Acuity Brands. 

 

We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.

 

Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 

 

Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

 

Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

Req ID:  2675


Nearest Major Market: Chicago

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