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Lighting Product Support Specialist Job

 

We Light the Way!

 

Acuity Brands (NYSE: AYI) is transforming the lighting industry. We take pride in our 13,000 employees, and they take pride in working with the best in the industry. Join a team committed to lighting the way to a more brilliant, connected, and productive world. Individually we are talented, but together we are unstoppable. 

 

Acuity’s lighting and building management solutions vary from individual devices to intelligent network systems. With fiscal year 2018 net sales of $3.7 billion, Acuity Brands has operations throughout North America, and in Europe and Asia. Individual devices include lighting controls, lighting components, controllers for various building systems, power supplies, and prismatic skylights. Among other benefits, intelligent network systems can optimize energy efficiency and comfort as well as enhance the occupant experience for various indoor and outdoor applications, all the while reducing operating costs. We continue to expand our solutions portfolio, including software and services, to provide a host of other economic benefits resulting from data analytics that enables the “Internet of Things” ("IoT") and supports the advancement of smart buildings, smart cities, and the smart grid. 

Why this role?

If you want to be on the cutting edge of technology and touch all facets of business, then this is the group for you! This position will expose you to the Acuity Brands product portfolio and business systems. In this position, you will become the product subject matter expert, preparing you for a wide variety of product leadership, sales, and even marketing roles. Your technical and systems expertise will shine as you assist the product teams in launching new innovative products that will transform the lighting industry.

As a Product Support Specialist, you will contribute by:

  • Assisting in all aspects of product life cycle management from supporting new product introductions to sustaining existing products 
  • Serving as subject matter expert for assigned products and managing escalations
  • Collaborating with partners in to achieve business objectives
  • Providing timely responses to requests for information, warranty deviations, and product modifications to customers
Job Requirements
  • Technical or Bachelor's Degree
  • At least two years of experience in project management with deadlines
  • Working knowledge of wiring, lamps and ballasts
  • Understanding of lighting, photometry, applications, electrical and mechanical components
  • Strong computer skills including Excel, Oracle, OMS and related software
  • Effective verbal, written and presentation skills
  • Lighting experience preferred

 

 

We invite you to apply today to join us as We Light the Way to a Brilliant, Productive, and Connected World!

 

Equal Opportunity Employer/Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact (770) 922-9000.

Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

Req ID:  949


Nearest Major Market: Atlanta

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