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Director of Strategic Accounts (Remote)

Req ID:  5551
Remote Opportunities: 


Atrius® is a team of innovative and ambitious people creating cutting-edge cloud applications that collect, analyze, and mobilize data to make buildings more efficient, sustainable, and easier to navigate. From the world’s largest airports and enterprise campuses to cutting-edge venues, building owners and operators leverage Atrius technology to optimize energy resources, reach their sustainability goals, and deliver digital precision over physical spaces. 


Atrius is a proud part of the Acuity Brands portfolio, a global industrial technology company serving the world’s leading higher education, aviation, retail, and enterprise organizations.  

Job Summary


Atrius is building the future of intelligent spaces. We are team of innovative and ambitious people reinventing the built environment through cloud solutions. Our suite of SaaS products helps our customers make their spaces intelligent in every way – from helping airline passengers make their connecting flight on time to tracking building emissions and sustainability goals. Atrius brings digital precision to the building footprint and all personal and operational processes that live inside it.


The Director of Strategic Accounts-Remote (Aviation vertical) plays a pivotal role in both the success of Atrius and the success of our Airline customers. This person is responsible for customer-facing functions as account management, customer relationships, strategic growth, product feedback, and revenue growth within a defined set of existing customers. We work with 7 of the top 10 largest airlines in North America and reach millions of airline passengers with our products every year.


We are looking for a natural leader who can become our “Airline expert” both internally and externally (baseline aviation industry knowledge is ideal but not required). This person will lead all existing Airline business in the Americas, as well as a small selection of non-aviation customers, and will collaborate with other Aviation vertical team members as well as the cross-vertical Strategic Accounts and Sales teams.


You’re a great fit if you love working in a fast-paced environment, having autonomy over your business, building a strategic advisor relationship with customers, and love collaborating with passionate and experienced professionals around the world.

Key Tasks & Responsibilities (Essential Functions)


  • Own and lead the book of business for Atrius’s Airline vertical (managing all existing and newly closed Airlines in the Americas)
  • Act as the internal and external CEO of your business and the SME (Subject Matter Expert) of the Airline vertical
  • Expand Atrius’s business within the Airline vertical by identifying, qualifying and closing business opportunities within a set of owned accounts
  • Build and maintain key customer & partners relationships; implement account strategies for expanding customer spend and strategic product implementations
  • Develop and deliver innovative customer solutions, as required, that are complementary to Atrius’s products; socialize these solutions to key decision makers to address their business issues and drive business value
  • Collaborate with internal Product teams to define business requirements for features & capabilities that enable our customers to allow them to recognize value
  • Anticipate, communicate and facilitate new client needs and/or product enhancements that will help both the customer and Atrius improve
  • Oversee customer kickoff, hand-off & deployment and ensure expectations are exceeded
  • As required by key accounts, develop & own comprehensive scopes of work for new product customers and pilots in partnership with the Product team
  • Fully understand and clearly articulate the benefits of Atrius’s products and strategy to customers at all levels, including Digital, Marketing, IT teams and business managers/directors and executives
  • Participate in external marketing initiatives as the Atrius Airline SME – including email newsletters, blogs, PR, and press on occasion
  • Act as the voice of customer and advocate of Airline use cases, needs, and success stories for the cross-functional Atrius team
  • Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both customers and internal stakeholders

Education (minimum education required)

Bachelor of Arts

Experience (minimum experience required)

  • 8+ years of experience in a similar role
  • Track record of key account management, solution engineering, consultancy, or sales for a SaaS organization
  • Solid oral, written, presentation and interpersonal communication skills
  • Proven time management skills in a dynamic team environment
  • Good at seeking out information and distilling complex information
  • Experience within the aviation industry is a plus
  • Strong storytelling skills – you know how to communicate clearly and keep people’s attention

Travel Requirements

  • 1-20%

We invite you to apply today to join us as We Light the Way to a Brilliant, Productive, and Connected World!


We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.


Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 


Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.


Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.



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