Senior Manager of Partner Accounts

Who we are

Atrius® is a team of innovative and ambitious people creating cutting-edge cloud applications that collect, analyze, and mobilize data to make buildings more efficient, sustainable, and easier to navigate. From the world’s largest airports and enterprise campuses to cutting-edge venues, building owners and operators leverage Atrius technology to optimize energy resources, reach their sustainability goals, and deliver digital precision over physical spaces.

Atrius is a proud part of the Acuity Brands portfolio, a global industrial technology company serving the world’s leading higher education, aviation, retail, and enterprise organizations. Atrius sits within the Intelligent Spaces Group of Acuity Brands (ISG).

Our Guiding Principles

Building growth mindsets: We're biased towards action, encouraging everyone to present new ideas and apply feedback to grow professionally. We move fast but strive to do the right thing the first time. From product roadmap to new features, we’re developing customer-first solutions that solve critical operational challenges.

Empowering teammates to succeed everywhere. Thanks to our flexible work policy, Acuity Anywhere, we’re distributed across state-of-the-art manufacturing facilities, company buildings, and of course, home offices shared with furry and feathered “co-workers!”

Elevating Diversity, Equity, and Inclusion (DE&I). We're continually evolving our community so we each feel valued, included, and comfortable enough to bring our whole selves to work. We currently have three employee resource groups and are always looking to add new faces to the work these teams do.

Balancing real life, professional goals, and personal ambitions. From the top down, Atrius employees work hard. We also encourage each other to step away from our jobs and towards what’s most important in our lives.

Leading with transparency and elevating the Atrius brand. We believe the best ideas can come from all levels of the organization – we want everyone to play a role in reaching our goals.

Enabling a more sustainable future. We are Delivering a world where buildings are part of the solution to create sustainable environments.

Job Summary

The Senior Manager of Partner Accounts (Buildings Industry) plays a pivotal role in both the success of Atrius and the success of our Atrius Energy & Sustainability customers. This person is responsible for customer-facing functions as account management, customer relationships, strategic growth, product feedback, and revenue growth within a defined set of existing customers.

This person will work with existing Partner customers of our Atrius Energy and Atrius Sustainability products, but will grow their skills and their customers into new Atrius products to come.

Your primary responsibilities will be to own accountability to our existing strategic partnerships (with Systems Integrators, energy engineering firms, construction companies, Commercial Real Estate and other partners, etc) and manage their partnership agreements as well as actively nurture and sell into their business to expand adoption of Atrius solutions.

This individual will be recognized by clients as a trustworthy and thoughtful partner; presenting industry and product expertise that concretely delivers on the ROI potential of Atrius solutions.

We are looking for a natural leader who can become the “CEO of their business” both internally and externally.

You’re a great fit if you love working in a fast-paced environment, having autonomy over your business, building a strategic advisor relationship with customers, and love collaborating with passionate and experienced professionals around the world.

This is a remote, full-time position in North America. Compensation is salary + bonus based on experience. This position sits within the Atrius Sales team and reports to the Sr. Director of Account Management & Customer Success.

Key Tasks & Responsibilities (Essential Functions)

• Own and lead a book of business for Atrius’s most strategic Buildings customers
• Act as the internal and external CEO of your business and the SME (Subject Matter Expert) of our current products (Atrius Energy & Atrius Sustainability) as well as future facilities-focused products to come
• Expand Atrius’s business by identifying, qualifying and closing business opportunities within a set of owned accounts
• Build and maintain key customer relationships; implement account strategies for expanding customer spend and strategic product implementations
• Develop and deliver innovative customer solutions, as required, that are complementary to Atrius’s products; socialize these solutions to key decision makers to address their business issues and drive business value
• Collaborate with internal Product teams to define business requirements for features & capabilities that enable our customers to allow them to recognize value
• Anticipate, communicate and facilitate new client needs and/or product enhancements that will help both the customer and Atrius improve
• Oversee customer kickoff, hand-off & deployment and ensure expectations are exceeded
• As required by key accounts, develop & own comprehensive scopes of work for new product customers and pilots in partnership with the Product team
• Participate in external marketing initiatives as an Energy & Sustainability SME – including email newsletters, blogs, PR, and press on occasion
• Act as the voice of customer and advocate of Buildings use cases, needs, and success stories for the cross-functional Atrius team
• Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both customers and internal stakeholders

Skills and Minimum Experience Required

• 8+ years of experience in a similar role
• Track record of key account management, solution engineering, consultancy, or sales in the facilities, energy and/or sustainability space
• SaaS selling or account management experience preferred
• Solid oral, written, presentation and interpersonal communication skills
• Proven time management skills in a dynamic team environment
• Good at seeking out information and distilling complex information
• Strong storytelling skills – you know how to communicate clearly and keep people’s attention
• BA/BS degree

Travel Requirements

expected travel up to 30%