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Digital Retail Account Manager Job

Job Classification:  Remote

We Light the Way!


Acuity Brands (NYSE: AYI) is transforming the lighting industry. We take pride in our 12,000 employees, and they take pride in working with the best in the industry.  Join a team committed to lighting the way to a more brilliant, connected, and productive world.  Individually we are talented, but together we are unstoppable.  

About this Role:


This role is responsible for top tier Digital Retail accounts and will be considered the internal and external point of contact for all things related to their accounts needs. The Digital Retail Account Manager develops and executes sales strategies, drives revenue and margin growth, manages assortment and product mix, performs pricing analysis and leads day to day activities for managed accounts. This role will play an integral part in growing the Digital Retail channel within Acuity as well as gaining market share within the lighting category online.

How you will contribute:


Sales (40%)

  • Formulate and execute annual sales, marketing, and promotional strategies for managed accounts.
  • Communicate monthly KPI's on an account and category level, as well as key initiatives and actions.
  • Provide leadership on account service needs that occur on a daily basis to ensure timely execution and follow-up of all activities. 
  • Develop & support B2B online business strategies for managed accounts.
  • Provide feedback regarding accounts managed through clear, effective, timely & contructive communication.     


Product (25%)

  • Manage online assortment, promotions, pricing and overall product presentation for managed accounts.
  • Ensure online accuracy & completeness of top volume driving sku's including reviews of on site merchandising, content, copy, digital assets and technical documents.
  • Maintain a close understanding of product launches, discontinuations, promotions, and sell through performance. 
  • Perform mix analysis to develop priorities for sku additions, pricing audits and margin improvements in support of overall channel sales growth & GP%. 


Customer Relationships & Matrix Connectivity (25%)

  • Build and maintain relationships with vendor/brand manager partners at managed accounts.
  • Develop a strategic and productive partnership with agency partners, in order to drive business growth initiatives.
  • Work collaboratively with key internal business partners to ensure operational excellence and a seamless.
  • Enabling and supporting matrix partner needs.
  • Developing strong partnerships with key stakeholders.


Process Improvement & Data Analytics (10%)

  • Partner with matrix team to identify opportunities for process improvement and effectiveness based on current/future account needs, new technologies and market competition. 
  • Work with sales operations & forecasting teams to maximize fill-rate performance with minimum risk of excess inventory.
  • Engage with customer portals, where available, to execute customer facing tasks, evaluate POS, determine strategies and identify trends. 
  • Gather and report out on sku performance on a regular cadence as well as during promotional activity. 
  • Perform business analysis using data available via agency partners, customer portals, market and industry reports.

Qualified Applicants will have:


  • Minimum of a Bachelor’s Degree in Business Administration, Marketing, or related discipline; or equivalent work experience.
  • Three to five years of relevant work experience required, including experience with consumer retail sales or managing major retail partner relationships required. Two years within ecommerce or digital retail preferred.
  • Strong business acumen and the ability to be a strategic thought partner to the consumer retail leadership team.
  • Proven experience of innovation and problem solving in a dynamic and high growth environment. Results driven and self-starter mindset.
  • Strong project management, multitasking, organizational and decision-making skills. Detail oriented with the capability to perform in depth analytics.
  • Excellent oral and written communication skills and the ability to inspire collaboration internally and externally.
  • Team oriented and functions well within a matrix organization.
  • Strong proficiency in Microsoft Excel and PowerPoint software.
  • Ability to lift up to 25+ lbs. Ability to travel up to 10% of the time as needed.


We invite you to apply today to join us as We Light the Way to a Brilliant, Productive, and Connected World!


Please utilize the internal career site to apply if you are a current employee at Acuity Brands. 


We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.


Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 


Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.


Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

Req ID:  3521

Nearest Major Market: Atlanta

Job Segment: Account Manager, Sales Operations, Manager, Marketing Manager, Database, Sales, Management, Marketing, Technology

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