Business Systems Analyst

Job Summary

We are seeking a talented IT business analyst to join our team as a key player in driving strategic business initiatives. In this role, you will leverage critical thinking, communication, analytical, and problem-solving skills to deliver innovative solutions that enhance our supply chain processes such as procurement, sourcing, distribution, manufacturing processes. Acting as a liaison between business stakeholders, product management, and IT, you will ensure that technology solutions meet business needs effectively and efficiently.

Key Tasks & Responsibilities (Essential Functions)

Success in this role requires a unique combination of skills and character traits which include:

• The ability to holistically view and understand Acuity’s ecosystems and focus on delivering business technology that drives new impactful experiences.
• A passion for intuitive, easy to use products designed to reduce cognitive load and improve processes.
• Empathy for users which results in a willingness to immerse yourself in feedback to distill insights and get to the root of problems.
• data-driven mindset that can clearly identify, articulate, and quantify the levers that will improve your product(s)
• Familiarity with systems-oriented thinking. An aptitude for diving into the interconnectedness of sales, supply chain, inventory, and financial systems as part of building robust and scalable product(s)
• An unwavering personal integrity and work ethic, you believe in mission-driven organizations that serve a broader purpose. You want to work on products that improve people’s lives

To be successful at this role, you’ll need to:

• Gather, analyze, and organize complex information, conduct comparative analyses, make recommendations supported by identified facts, and present clear recommendations to internal stakeholders.
• Be a Self-starter with a demonstrated capability to manage multiple streams of data, prioritize a variety of tasks, and think on your feet to meet ever-changing needs and deadlines
• Drive strategic vision for solutions for our sales channel partners and end customers in order to bring impactful changes to their experience
• Implement KPIs that continue to drive accuracy within the process
• Be laser focused on getting to the root cause of the problem versus approaching problems with pre-conceived solutions. You should ask questions and request information in order to make the best decisions for the product and the business
• Have a bias towards action with an eye towards detail.  You are able to understand cross-functional needs and ruthlessly prioritize. Your product roadmap supports the ABL Tech product vision and the Acuity Brands strategy, business, and operating model

In this role you will:

• Consults with shareholders to grow an understanding of customer journey, channels that serve them, and the needs of objectives to create thoughtful marketing solutions.
• Seek out research and evaluate areas of opportunity to drive productivity and optimization our technology systems starting with our sales channels and expanding to additional areas across the enterprise over time. 
• Articulate the problem(s) and socialize the proposed solution(s) to relevant stakeholders and colleagues and help to determine solutions.
• Apply structured thinking to your problems in the form of journey mapping, value stream mapping, domain-driven design, root cause analysis, and dependency mapping
• Own the entire product lifecycle including discovery, analysis, test and learn goals, MVPs, user stories, sprint execution, launch, and iteration. Develop systemic feedback loops to drive clarity on product iteration
• Collaborate with cross-functional stakeholders such as sales, marketing, distribution, other product managers, engineers, and operations across multiple offices and time zones
• Communicate product plans, updates, and results to technology and business leaders

Skills and Minimum Experience Required

• Excellent interpersonal skills with an ability to work well with highly cross-functional teams
• Intellectually curious with a data driven mindset.
• Strong communication skills in both written and verbal forms
• Strong organizational skills.
• Ability to cultivate relationships with internal and external customers, with a customer-centric focus.
• Experience working in a team-oriented and collaborative environment.
• Ability to manage multiple projects in accordance with IT standards and processes.
• Preferred experience in distribution, manufacturing, or procurement.

Travel Requirements