Quality Inspector

Main Responsibilities / Objectives of the Role

Product Quality Tasks

• Monitor the expected quality level of assembled products in production (Production Quality KPIs)
• Contribute to achieving the PPM (Parts Per Million) objective for the production workshop through relevant preventive, corrective, and curative actions in collaboration with stakeholders
• Ensure and propose solutions for internal Non-Conformities
• Adequately address quality issues using standard tools (5M Analysis, 5 Whys, QQOQCCP, PDCA, SIPOC, DMAIC, 8D, etc.)
• Know, verify, and ensure the application of required product standards and norms by Distech, both internally and at suppliers (IPC, CE, UL, etc.)
• Be responsible for the IT tracking of non-conforming materials and products (towards quarantine and/or scrap)
• Perform appropriate material and product inspections (incoming, in-process, and final) according to established frequencies and scope
• Provide support to operations (particularly Production and Logistics)
• Process all non-conforming or suspect products according to established processes and immediately report potentially harmful situations for Distech to the Product Quality Manager.

Product Reliability Tasks

• Support the responsible person for the product aging test process (THB) to ensure their completion according to the test schedule
• Contribute to and maintain the quality level of raw materials (Monitoring Non-Conformities and Supplier Quality Cases)
• Participate in improving the quality level of suppliers (document support, opportunities, non-conformities, etc.)
• Interact with various quality functions (product, system, Supplier Quality Assurance) to identify improvement opportunities, quality trends, or quality issues

Main Internal / External Relationships

Internal: Production / Quality / RMA / Continuous Improvement / Logistics / Others (Customer Service, R&D, QHSE…)

Key Tasks & Responsibilities (Essential Functions)

Product Quality

• Ensure the expected quality level in production through continuous analysis of defects
• Train and raise awareness among operators about quality
• In the case of defects, support the root cause analysis, define action plans, and ensure their execution
• Keep the list of incoming inspections up to date
• Perform incoming inspections upon receipt (Functional, Dimensional, Visual inspections)
• Ensure traceability of products
• Initiate non-conformities at incoming, in-process, and final inspection stages
• Participate in creating documents supporting the Quality process
• Provide the Quality portion for weekly briefings with production (defects database, information, awareness, etc.)

Product Reliability

• Participate as needed in the product aging test process (assembly, supporting documentation)
• Actively contribute to resolving quality issues by securing stock, customer shipments, and ensuring the compliance of future production batches

Other

• Ensure the quality level validated by the hierarchical manager (measured in ppm) in production
• Ensure consistency between physical and IT tracking of materials
• Ensure compliance with deadlines
• Report anomalies and non-conformities      

Minimum Education, Experience, and Skills Required

• Degree in electronics or 5 years of operational quality experience in an industrial environment (Quality Controller, Quality Assistant, Product Auditor…) or equivalent based on experience
• Proficient in Microsoft Office Suite
• Good technical English skills, Spanish is a plus
• Strong writing skills
• Ability to manage priorities
• Organizational skills and attention to detail
• Strong interpersonal skills
• Knowledge of electronic products, their features, and specifications
• Customer satisfaction orientation
• Familiar with Quality principles, culture, and tools (QQOQCCP, 5 Whys, 8D, FMEA, PDCA…)

Preferred Skills and Experience

• 5 years of experience in an industrial company, ideally in the electronics sector.
• IPC-A-610 Certification

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