Instructional Designer

Job Summary

Reporting to the Learning Content Manager, and in collaboration with the peers, Technical Support team, Global Learning Teams, Research & Development team and Product Management team, the selected applicant will be responsible for the creation and management of our global learning content.

Key Tasks & Responsibilities (Essential Functions)

• Create, own and manage the full learning curriculum for Distech Controls products and solutions.
• Manage the required modifications to the learning content in collaboration with our product managers, technical trainers and technical support agents.
• Be part of the project meetings and NPI meetings to gather information about upcoming products to be able to manage the learning updates accordingly.
• Ensuring that trainers and technical support agents are kept up to date with the upcoming products and solutions by creating an environment to test new learning solutions.
• Manage the online learning portal and the full learning catalog so that content is always up to date with the product releases.
• Provide educational content to our customer base to keep up to date with the learning requirements and test the new learnings (Frequency to be defined).
• Be proactive by improving the available tools and the internal processes within the department.
• Develop and update new content for the learning courses.
• Stay up to date with new technologies and products in the field related to the Distech Controls product line.

Skills and Minimum Experience Required

• Practical Learning Content creation qualifications required
• University degree or Technical Certificate in Instructional Design/Development, HVAC/Controls, or any other relevant experience in technical learning.
• Minimum of 5 years experience in two or more of the following fields:

• Instructional Design
• HVAC Systems
• Technical Learning
• Technical Writing
• Niagara platforms
• Building Automation
• Instrumentation and Controls
• Information Systems and Programming
• Process Control

• Demonstrates excellent communication skills
• Structured and well organized
• Capable of giving presentations in front of large crowds??
• Courteous with a positive attitude
• Proactive, autonomous and demonstrates Leadership
• Willingness to learn and take on new responsibilities
• Resourceful and capable of handling multiple simultaneous tasks
• Excellent interpersonal skills
• Valid passport for travelling

Preferred Skills and Experience

Important:

• Programming and configuration of computer networks or IT systems.

Assets:

• Knowledge of the BACnetÒ IP,  Modbus, or other Control Systems Communication protocols.
• Tridium Niagara Certified
• Understanding API usage and functionality
• Ability to speak one or more of the following languages: French or Spanish

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