Building Automation Training Manager

Req ID: 9203

Remote Opportunities: Semi-Remote

Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

Who is Distech Controls?

Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Brands’ family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, better efficiencies through our forward-thinking technologies and services. Our passion for innovation, quality and sustainability guides our business on a daily basis, as we light the way to a brilliant, productive and connected world.

Why Work for Distech Controls?

Innovative driven company
Dynamic workplace
Open minded company
Fast-paced company
Modern work environment designed for our employees
Indoor and outdoor bistro areas, lounges, coffee stations

DCI - Distech Controls Inc. (North American headquarter)

Continuous professional development program
Extensive benefits, including annual performance bonus, group insurance and retirement plan
5 floating days and 3 weeks’ vacation (prorated) from year one’
Reward programs
LEED-Certified building
Foosball and ping-pong tables
Situated near quartier Dix30
On-site gym
Daily fresh fruit
Hot and cold beverages stations
Accessible transportation services including OPUS card reader onsite
Deep frozen meal prepared by culinary chefs
Rewards program

Job Summary

Reporting to the Technical Support & Training Director, and in collaboration with the Technical Support team, Research & Development team and Product Sales team, the selected applicant will be responsible for providing training services to our customers mainly in North America and Worldwide.

Key Tasks & Responsibilities (Essential Functions)

What will you do?
•   Provide training to our customer base on the programming of our controllers and the use of our software for the management of the controllers and control device. Note: The training courses can be given at the offices of Distech Controls, at the customer’s training location/hotel training facilities or virtually. Up to 50% travel mostly in the US
•   Manage the equipment, the work stations and software that is required to provide the training in a VM environment as well as physically.
•   Be proactive by improving the available tools and the internal processes within the department.
•   Ensuring that the customer is being catered to, and is following along during the class.
•   Create and/or update the training material and the training support tools which are offered to our customers via the corporate website and in collaboration with the training team.
•   Develop and update new content for the training courses.
•   Take part in the development of the products by providing feedback gained from the customer on their requirements as it pertains to our product’s functionality.
•   Communicate suggestions for changes/modifications to the development team as per our ISO procedures and policies that are in place.
•   Stay up to date with new technologies and products in the field related to the Distech controls product line.
•   Assist in the development the on-line training (e-learning) and/or any other training projects required by the immediate supervisor.

Skills and Minimum Experience Required

•   Practical Training/Trainer Qualifications required
•   University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
•   Minimum of 5 years experience in the following:
o   Technical Training
o   Technical Writing
o   HVAC Systems
o   Niagara environments
o   Building Automation
o   Instrumentation and Controls
o   Information Systems and Programming
o   Process Control
o   IT technology
o   Knowledge in the application programming interfaces (API)

•   Demonstrates excellent communication skills
•   Structured and well organized
•   Capable of giving presentations in front of large crowds
•   Courteous with a positive attitude
•   Proactive, autonomous and demonstrates Leadership
•   Willingness to learn and take on new responsibilities
•   Resourceful and capable of handling multiple simultaneous tasks
•   Excellent interpersonal skills
•   English (French an asset)

Mandatory:
• Valid passport for travelling (up to 50% travel mostly to the US)

Distech Controls Inc. is owned by Acuity Brands Lighting, Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.