Key Account Manager

Req ID: 9824

Remote Opportunities: Remote

We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet.

Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications.

Overview

Acuity Brands Intelligent Spaces Group (ISG) is fueled by our world-class team of innovative and ambitious employees. From the world’s largest airports and enterprise campuses to cutting-edge venues, building owners and operators leverage ISG’s diverse technology offerings to optimize their building controls, drive energy efficiency, reach their sustainability goals, and deliver digital precision over physical spaces.

We are looking for qualified individuals who want to expand their personal horizons and actively contribute to our continued growth. ISG values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits.

ISG is comprised of several cutting edge intelligent spaces brands and technologies including Distech Controls and Atrius. Distech is a leader in the building controls industry, while Atrius offers a suite of software solutions to make spaces Smarter, Safer and Greener. This role offers a unique opportunity to support the upward trajectory of some of our BMS-focused key account customers with Distech while introducing them to high-value software solutions from Atrius and driving adoption of the entire ISG portfolio.

Job Summary

The Key Account Manager plays a pivotal role in both the success of Acuity’s Intelligent Spaces Group (including both Distech Controls and Atrius) and the success of our customers. This person is responsible for customer-facing functions as account management, customer relationships, strategic growth, product feedback, and driving revenue growth within a defined set of existing customers. This person will work with a few named key accounts of ISG, primarily Distech Controls customers but with a focus on also driving Atrius software adoption.

This individual will be recognized by clients as a trustworthy and thoughtful partner; presenting industry and product expertise that concretely delivers on the ROI potential of ISG solutions.

We are looking for a natural leader who can become the “CEO of their business” both internally and externally.

You’re a great fit if you love working in a fast-paced environment, having autonomy over your business, building a strategic advisor relationship with customers, and love collaborating with passionate and experienced professionals around the world.

This is a remote, full-time position in North America. Compensation is salary + bonus based on experience. This position sits within the ISG Global Market Expansion team and reports to the Head of Global Account Management & Customer Success and works closely with the AM Team Lead.

Key Tasks & Responsibilities (Essential Functions)

Own and lead a book of business for some of ISG’s most strategic customers
Act as the internal and external CEO of your business and be able to speak to all of our current and future products
Build and maintain key customer relationships; implement account strategies for expanding customer spend and strategic product implementations
Collaborate with internal Product teams to define business requirements for features & capabilities that enable our customers to recognize value
Enlist the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed to support the sales process
Anticipate, communicate and facilitate new client needs and/or product enhancements that will help both the customer and ISG improve
Oversee key customer moments and ensure expectations are exceeded
Act as the voice of customer and advocate of customer’s use cases, needs, and success stories for the cross-functional ISG team
Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both customers and internal stakeholders

Skills and Minimum Experience Required

BA/BS degree
8+ years of experience in a similar role selling hardware and software solutions
Minimum 5 years of experience in BMS solutions
Extensive background in key account management, consultancy, or sales
Some Healthcare vertical experience is ideal
Solid oral, written, presentation and interpersonal communication skills
Proven time management skills in a dynamic team environment
Good at seeking out information and distilling complex information
Strong storytelling skills – you know how to communicate clearly and keep people’s attention

Travel Requirements

travel up to 30%

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We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

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Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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The range for this position is $131,000.00 to $235,700.00. Placement within this range may vary, depending on the applicant’s experience and geographic location.

Nearest Major Market: Atlanta
Job Segment: Account Manager, Sustainability, Machinist, Manager, Sales, Energy, Manufacturing, Management

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