Senior Manager HR Employee/Associate and Labor Relations

Job Summary

The Senior Manager HR Employee / Associate and Labor Relations is primarily responsible for maintaining positive employer/associate relationships across all of our US, UK and Canada locations.  This position has multi-site/multi-state responsibilities  and some multi-country responsibilities for leading the function and partnering with HRBPS, managers and associates to create a positive and engaging work environment.  The selected candidate will be responsible for understanding organizational dynamics for manufacturing and non-manufacturing sites  in the US, UK and Canada. The qualified candidate will be responsible for investigating associate complaints and developing action plans to ensure proper resolution is reached.  The individual will identify and mitigate risks and ensure associates are treated fairly and with dignity and respect and define and partner with other centers of expertise to implement proactive associate relations strategies and initiatives to educate managers on best practices to improve manager effectiveness.  

Key Tasks & Responsibilities (Essential Functions)

• Provide leadership and engage in resolution of associate relations issues, investigate and offer recommendations and solutions to associate complaints and similar concerns, and advise managers in associate coaching, counseling, performance monitoring and evaluation, employment laws and company policy.
• Collect, understand and analyze data to provide insights to the business and HR leadership on trends, strengths, and areas of improvement accross multiple US sites, and in the UK and Canada. This includes developing action plans to mitigate risks and support business strategy.
• Proactively recommend new processes, policies and procedures and modifications to existing processes and polices, assessing needs and facilitating improvements in order to meet organizational objectives.
• Proactively develop leader communications, announcements, articles/blogs, plans, or strategies to disseminate key functional initiatives, programs, and events to designated groups of associates to drive adoption, awareness, and engagement.  

Skills and Minimum Experience Required

• Bachelor’s Degree or Equivalent
• 8-10 years of experience in HR Employee/Associate and Labor Relations
• Experience in industrial manufacturing
• Strong organizational skills, demonstrated ability to manage multiple tasks simultaneously and able to react to shifting
• Experience working in both union and non-union environments
• Strong business acumen
• Strong written and communication skills
• Bilingual (English/Spanish)

Preferred Skills and Experience

• Masters Degree in Human Resources, Labor Relations or related field.
• 3+ years experience in a business with significant hourly workforce
• Proven ability to work collaboratively with associates of all levels and build cross-functional relationships. 
• Experience collaborating with senior leaders of a company as a trusted partner. 
• Excellent writing, editing, and verbal communications skills; understanding of how to develop messages for different audiences; proven experience as an effective storyteller 
• Experience translating complex ideas into simple, authentic and compelling communications 
• Organizational skills with an attention to detail and an ability to edit communications and manage multiple projects successfully 
• Have experience working in a fast-paced environment and managing tight deadlines. 
• Creative and willing to do what has never been done; joy for bringing people along with change. 
• Experience drafting senior leader and executive communications. 

Physical Requirements

Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking or standing is required only occasionally, and all other sedentary criteria are met.